Activation
A step that makes a card or code ready for use under the issuer’s process. The timing and confirmation method vary.
Balance
The amount or entitlement recorded as remaining for a particular product. It may update after transactions, corrections or pending activity.
Bearer credential
A number, code or link that can provide access to value when presented. Treat it as sensitive, even when it appears in a digital message.
Eligible purchase
A transaction category or service that the issuer allows the card to cover. Exclusions and channel limits are defined in official terms.
Issuer
The organisation responsible for the product’s terms, records and redemption process. Use its official guidance for product-specific questions.
Partial redemption
Using some, but not all, of a card’s remaining value in a transaction. Whether a remainder stays available depends on product rules.
Pending authorisation
A transaction status that may not yet be final. It can affect a visible balance temporarily; ask the issuer about its stated processing timeline.
Redemption
The process of applying a card, code or entitlement to an eligible purchase or service according to the issuer’s instructions.
Split payment
A transaction paid using a gift card plus another payment method. Availability depends on the product and the channel being used.
Unused value
Value remaining after a transaction or still associated with an unused card. Its handling is determined by issuer terms and applicable rules.
For full explanations, visit the guide library or check the relevant issuer’s official terms.